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Fixing: error 0x80070057: The parameter is incorrect for OverDrive media console

=== Updated December 5, 2008 ===
With all the feedback and hits to this blog entry I decided to make a simple batch file that deletes the problematic DRM folder. This batch file should work with Win98,ME,2000,XP and Vista. Right click in your web-browser here and select Save Target As / Save Link As. Save the file to c:\ and run it.

Since it took me so long to find out how to fix my OverDrive Media Console install which we use to download audio books from our local library system (Okanagan Regional Library) I thought I would share the answer that I found:

Error 0x80070057: The parameter is incorrect.

We are sorry that your patron is having difficulty downloading OverDrive Audio Books. We think the error they are receiving can be resolved by resetting the DRM (Digital Rights Management) for Windows Media Player. Please ask the patron to perform the following steps to reset the DRM and let us know what results they get:
1. First, please delte the DRM folder on your computer. Depending on your OS, it can be found in different locations:

* Windows 2000 and XP: C:\Documents and Settings\All Users\DRM
* Windows 98: C:\Windows\All Users\DRM
* Windows Millennium Edition: C:\Windows\DRM

If you cannot find the folder, it may be ‘hidden’. Please use the following steps to view hidden files and folders.

* In Windows Explorer go to Tools > Folder Options > View
* Under ‘Hidden files and folders’ heading, make the following changes:
o Select ‘Show Hidden Files and Folders’
o Un-check ‘Hide Protected Operating System Files’
* Click the button ‘Apply to All Folders’. This will ensure the changes affect all folders on the system.

2. Re-run the Windows Media Player Security Upgrade from the OverDrive Media Console under the ‘Tools’ menu.

3. Attempt to download an OverDrive Audio Book.

We apologize for the difficulty. Please let us know if this resolves the error or if the patron requires further assistance. Thank you.

The Library Reserve Support Team
found this on http://jclcdownloadables.pbwiki.com/Instructions this fixed my problem!!!!

77 thoughts on “Fixing: error 0x80070057: The parameter is incorrect for OverDrive media console”

  1. God bless you brother, thanks I really needed this =)

    John 3:16-18
    For God so loved the world that He gave His only begotten Son, that whoever believes in Him should not perish but have everlasting life. For God did not send His Son into the world to condemn the world, but that the world through Him might be saved.
    He who believes in Him is not condemned; but he who does not believe is condemned already, because he has not believed in the name of the only begotten Son of God.

  2. Thanks for this help (the V. Grayson post of Jan. 21st). By the way, I could not find the DRM folder initially, even though I unchecked the box to be able to view system files and used the Search functions. Maybe I’m crazy, but I don’t think it was viewable until I had uninstalled Overdrive and/or deleted the My Media folder. Then it was under C:\Documents and Settings\All Users. Also, once I uninstalled, I never did find the Overdrive folder to delete; maybe my uninstall deleted it automatically. Finally, I found and deleted 3 of the listed files, but did not see the blackbox.bin file. Still, it worked. Thanks!

  3. This thread was really helpful, but nothing listed worked exactly for me. It took more than an hour of uninstalling and reinstalling. I never did find blackbox.bin and deleting the other 3 files, along with various other uninstalls didn’t work. I ended up uninstalling Windows Media Player 11 which reverted my computer to Windows Media Player 9.

    From there, I could update the DRM and reinstall the Overdrive.

    I don’t know what will happen when I eventually update to Windows Media Player 11 again.

    I don’t understand why “someone” is making this so difficult, but I really appreciate all the people who have posted here.

  4. Thank you thank you thank you! The original instructions worked like a charm for me. And it was especially nice to find this blog post instead of waiting for OverDrive customer service to get back to me. I have Windows XP and Media Player 11.

  5. This information was very helpful after my 2 hours of pointless troubleshooting. It worked! Thank you for posting.

  6. i have window vista and i tried to follow and i tried to follow these steps:
    Here is a Vista fix from OverDrive.com and it worked.
    *** Please make sure to follow each step carefully. ***

    1. Open the ‘Control Panel’.
    2. Open ‘Folder Options’ and select the ‘View’ tab.
    3. Select ‘Show hidden files and folders’.
    4. Uncheck ‘Hide protected operating system files’.
    5. In the warning message you receive, click ‘Yes’.
    6. Click ‘OK’.
    7. Close the Control Panel

    8. Click the Start button. In the ‘Start Search’ box, paste the following:

    9. Press ‘Enter’.

    10. Delete ONLY the following 4 files:

    11. Close this window and open OverDrive Media Console.

    12. Go to ‘Tools’ > ‘Windows Media Player Security Upgrade’.
    If it will not run from the OverDrive Media Console, the security
    upgrade may also be run by going to (in Internet Explorer only) the
    following site: http://drmlicense.one.microsoft.com/Indivsite

    13. Download an OverDrive Audiobook.

    but when i opened the DRM folder there are no files in the folder: it says “this folder is empty” what else can i do? please help.

  7. for window vista

    but when i opened the DRM folder there are no files in the folder: it says “this folder is empty” what else can i do? please help.

  8. I just spent several hours/days try to get this thing to work on Windows 7 (2 different computers, too) and had tons of problems trying to get past the clearing of the cache to do the OverDrive Security Update…FINALLY…. I followed – Farhiyo Oct 5th, 2010 at 9:38 pm post for Vista and IT WORKED!!!!

    Thank you SO MUCH Bloggers for taking the time out to help a fellow person in NEED!! =) I will be listening happily now!

  9. I have Media Console running on my Windows Mobile phone. Has anyone solved this problem for Windows Mobile?

  10. I used the batch file, but IE8 renamed it to .htm, so I had to re-rename it back to .bat to get it to run. After that, all went well.

  11. Thank you! Out of all of the websites that I read, this was the only website with the fix that worked! Thank you for your post!

  12. Is the fix dated 12/5/2008 still OK to use on windows XP with windows media 11? I’ve been looking for a fix for this problem and your’s looks really good, I just want to make sure that there isn’t a newer fix that you might have. Thank you Ed

  13. Mark V. – thanks for your extensive efforts in the interest of others. John S – thanks for advising to rename Mark’s link ‘FixDRM.htm’ to ‘FixDRM.bat’ to enable it to run, and everyone else for your collective efforts and suggestions. However, in my case running Win 7 64, the batch file returned ‘Could not find c:\users\all users\application data\microsoft\windows\drm\blackbox.bin drmstore.hds v3ks.bla v3ks.sec. Please re-run the windows media player security upgrade from the overdrive media console under the ‘tools’ menu. Once you have completed that step, attemp to download an overdrive autio book. Press any key to continue’. I located two versions of the DRM files: c:\users\all users\ and another at c:\users\all users\microsoft and deleted the aformentioned four files in both areas. Attempting to run the Windows Media Player Security Upgrade from the OverDrive Media Console returned an error, but it could be run from http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp, which then enabled download of audiobooks. Thank you.

  14. Thank you. I had been working on this problem on and off for months. I just needed to read more and your fix worked completely. Thank you again

  15. Okay, this is not working for me at all! I found the DRM file I deleted it, and tried doing to do the security update but it had the same error. Then I tried to download my audiobook but that didnt work either. So I uninstalled OverDrive and installed it again and tried to do the security update and install my audiobook but its still not working!!!!!!! WHAT AM I SUPPOSED TO DO?!?!? Btw, i use windows XP.

  16. This fixed my problem. Thank you for the information. The file was hidden, so I appreciate the attention to detail in the instructions.

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