Fixing: error 0x80070057: The parameter is incorrect for OverDrive media console

=== Updated December 5, 2008 ===
With all the feedback and hits to this blog entry I decided to make a simple batch file that deletes the problematic DRM folder. This batch file should work with Win98,ME,2000,XP and Vista. Right click in your web-browser here and select Save Target As / Save Link As. Save the file to c:\ and run it.
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Since it took me so long to find out how to fix my OverDrive Media Console install which we use to download audio books from our local library system (Okanagan Regional Library) I thought I would share the answer that I found:

Error 0x80070057: The parameter is incorrect.

Overdrive:
We are sorry that your patron is having difficulty downloading OverDrive Audio Books. We think the error they are receiving can be resolved by resetting the DRM (Digital Rights Management) for Windows Media Player. Please ask the patron to perform the following steps to reset the DRM and let us know what results they get:
1. First, please delte the DRM folder on your computer. Depending on your OS, it can be found in different locations:

* Windows 2000 and XP: C:\Documents and Settings\All Users\DRM
* Windows 98: C:\Windows\All Users\DRM
* Windows Millennium Edition: C:\Windows\DRM

If you cannot find the folder, it may be ‘hidden’. Please use the following steps to view hidden files and folders.

* In Windows Explorer go to Tools > Folder Options > View
* Under ‘Hidden files and folders’ heading, make the following changes:
o Select ‘Show Hidden Files and Folders’
o Un-check ‘Hide Protected Operating System Files’
* Click the button ‘Apply to All Folders’. This will ensure the changes affect all folders on the system.

2. Re-run the Windows Media Player Security Upgrade from the OverDrive Media Console under the ‘Tools’ menu.

3. Attempt to download an OverDrive Audio Book.

We apologize for the difficulty. Please let us know if this resolves the error or if the patron requires further assistance. Thank you.

Sincerely,
The Library Reserve Support Team
found this on http://jclcdownloadables.pbwiki.com/Instructions this fixed my problem!!!!

About the Author

Hello, my name is Mark Vejvoda. I am first and foremost a born again child of God. My life revolves around Jesus Christ, He is the center of my universe. With that said and established, outside of being a Christian, it is necessary to live in a world that is certainly not Christian. Is this diary / blog you see a view on life from the perspective of a Jesus Lover, and perhaps some side effects of that relationship as I interact with the rest of the world. [gallery=1]

77 Responses to “ Fixing: error 0x80070057: The parameter is incorrect for OverDrive media console ”

  1. I figured that it was DRM related. If there’s a problem with WMA, the cause is likely to be DRM. Thanks for telling how to fix it. I love getting audio books from my public library here in Indianapolis, IN too.

  2. Thanks for this information. Totally solved the problem i was having.

  3. I have windows vista and this doesnt seem to fix the problem for me, unless Im doing something wrong….. somebody please HELP!

  4. After searching for 2 weeks for a solution I finally solved my problem abd wanted to share the answer incase anyone else was having the same problem with vista

    We apologize for the problems that you have encountered. Usually,
    resetting the DRM will solve this problem. Please try following these
    steps to accomplish that.

    ** Please note: We apologize, but this is a very involved process.
    Please make sure you take the time to follow each step carefully. **

    1. Open “Control Panel”.
    2. Open “Folder Options” and select the “View” tab.
    3. Select “Show hidden files and folders”.
    4. UNCHECK “Hide protected operating system files”.
    5. In the warning message you receive, click “Yes”.
    6. Click “OK”.
    7. Close the Control Panel
    8. Click the Start button. In the “Start Search” box, paste the following:
    C:\Users\All Users\Application Data\Microsoft\Windows\DRM

    9. Delete ONLY the following 4 files:
    blackbox.bin
    drmstore.hds
    v3ks.bla
    v3ks.sec

    10. Close this window and open OverDrive Media Console.
    11. Go to “Tools > Windows Media Player Security Upgrade”.
    12. Once the upgrade is complete, try downloading a book.

    Please let us know if this helped or if we can be of further assistance.

    Sincerely,
    The OverDrive Media Support Team

  5. Excellent – yes that works perfectly. Thank you :)

  6. Wow! Thanks a million! That stupid error had been plaguing me for months and months. Yet another reason to dislike DRM.

  7. God, thank you, thank you ,thank you, I had been unable to use Overdrive for more than a month, finally a librarian suggested deleting the DRM file, I couldnt find it, then by googlng many times I came accross this comment, & now I can download, I wish there was a way to reach more people like me with this info, thanks again

  8. None of this is working! I’ve searched and searched for the DRM file and I can’t even find it! I searched individuly for those four files and I can’t find them. I’m so confused! Help me please!

  9. open control panel by hitting start
    type(in search box) folder options
    then follow same directions as above (from lc) but make sure to hit “apply” after hitting yes so changes will take effect
    or for vista users try right clicking mouse
    and choose internet explorer (first hit open with then choose program some will have to browse for it )
    open with,choose default program,browse, internet explorer, iexplorer
    but would recommend lc way for permanent fix.

  10. THANK YOU!!!

  11. Thanks so much for this! I was missing my books – and my commute is so long without them.

  12. Thank you!! I haven’t been able to download audiobooks with overdrive for a while and my siblings have been begging me to download them some. It also solved a problem that I was having uploading my photos to snapfish!

  13. This has been no help. THere are n o DRM files ANYWHERE on my machien using MacBoon Pro running osx AND Windows xp pro. It worked once then never worked again I have installed and reinstalled till the fingers bled shut off all firewalls all virus stops tried to get through using books marked MAC and/or PC. Now there are too many books in my quay. How do I delete the ones I cannot download?

  14. Are you saying you are having issues in MAC OS X or Windows XP on a MAC? Are you using Over-drive in Windows XP or MAC OS X?

  15. Thank you so much. I really missed my audiobooks.

  16. I have been trying to figure this out forever! Thank you, and God bless you, MV.

  17. Thanks so much! I didn’t download the file you created, but the steps you and others outlined helped immensely … especially LC’s comment, as I had been viewing hidden files, but hadn’t unchecked the “hide protected …”.

    On to listening!

  18. Thank you very much. Microsoft website seemed useless. With much gnashing of teeth, I googled around and found your site. I downloaded the bat file and looked it over to check there wasn’t anything of bad intent in there (never can be careful enough). I ran it and it just worked. Thanks so much. I noticed you posted this over a year ago and its still helping lost souls such as me. Thanks again. Peace.

  19. Thank you so very much. My library needed to call another library for help just to teach me how to log in, so I didn’t even approach them with this error message. Your blog was the second hit in Google and the first one didn’t solve it. Thanks again.

  20. This worked great. Thanks so much. I had to do this once before, but I am old, and I forgot. I am so happy now that I can download my books again. Once again. Thanks a bunch for this info.

  21. Fixed my XP in a jif!
    So much thanks to you.

  22. Thanks so much for this. I’m trying to solve the same problem, and I found and deleted the DRM folder no problem, but when I try to run the upgrade it hangs WMP. I even tried going to the website to do it (the address that shows up in the upgrade box), but the “update” button is greyed out.

    Argh! Has anyone else dealt with this issue?

  23. This was a great fix for my XP. Thanks so much for sharing it. I would have been so disappointed if I had not been able to hear any of the audiobooks I’d take out from the library.

    I never would have figured this out on my own.

  24. Running vista business. There is no DRM folder anywhere on my computer ( I have windows media player 11 if the info is needed ), and not only can I not do the WMA files because of this error, but I get the same error using the tools / update security option!!

  25. One of the comments was from a person who fixed it in Vista… did you try his solution?

  26. Thanks so much, it fixed the problem. This was such a great help since we’re laving on a trip and I really wanted to take an audiobook with me.

  27. Here is a Vista fix from OverDrive.com and it worked.
    *** Please make sure to follow each step carefully. ***

    1. Open the ‘Control Panel’.
    2. Open ‘Folder Options’ and select the ‘View’ tab.
    3. Select ‘Show hidden files and folders’.
    4. Uncheck ‘Hide protected operating system files’.
    5. In the warning message you receive, click ‘Yes’.
    6. Click ‘OK’.
    7. Close the Control Panel

    8. Click the Start button. In the ‘Start Search’ box, paste the following:
    C:\ProgramData\Microsoft\Windows\DRM

    9. Press ‘Enter’.

    10. Delete ONLY the following 4 files:
    blackbox.bin
    drmstore.hds
    v3ks.bla
    v3ks.sec

    11. Close this window and open OverDrive Media Console.

    12. Go to ‘Tools’ > ‘Windows Media Player Security Upgrade’.
    If it will not run from the OverDrive Media Console, the security
    upgrade may also be run by going to (in Internet Explorer only) the
    following site: http://drmlicense.one.microsoft.com/Indivsite

    13. Download an OverDrive Audiobook.

  28. Thank you so much! Kudos to a great script for fixing the Overdrive issue. I was pulling my hair out trying to make it work. Thanks again.

  29. I have Windows XP and none of this has worked for me. I did the folder search, found a ton of things with the letters drm in the name, but no blackbox.bin, drmstore.hds, v3ks.bla or v3ks.sec. I attempted to delete a few but OverDrive is still giving me the parameter error. I uninstalled and reinstalled Windows Media Player 11, but no dice.

    I have no idea what to do at this point. Can ANYONE help me?

  30. My computer is running Vista. The fix that is laid out in the comments by the support team and another user does not fix the problem for me. After step 8

    (8. Click the Start button. In the “Start Search” box, paste the following:
    C:\Users\All Users\Application Data\Microsoft\Windows\DRM),

    the search parameters yield zero results, indicating that the 4 DRM files that need to be deleted are not on the computer to begin with. When we tried the security upgrade, we got the same error:

    error 0×80070057: The parameter is incorrect for OverDrive media console.

    Any ideas?

  31. TY so much. I have an old computer so thought it was just that. But tried it ur way and it WORKED… TY TY TY..

  32. Thanks it worked! First I tried to update my media player and then I got another error abour security. Then I went to your file and ran it and it all worked. I really appreciate it!

  33. Thanks for the help it worked. I appreciate the time you took to help. Thanks again.

  34. One more thank you for your collection!

    CH,
    Arlington, TX

  35. Hi – I am struggling with this issue on XP. I have tried to find the DRM folder and it is no where to be found. I down loaded the batch file but Firefox saves it as .HTM file. I am not able to run the script. When I go the drmlicence page the update is “greyed” out.
    Any suggestions on where to start?

    Bob
    Dover, NH

  36. Yes, in firefox (or IE) use the right mouse button (right click) the link and select save as. Then save it to your computer somehwere (make sure you pay attention as to the location you save it to). Then double click the file from windows explorer to run it.

  37. I ran the file and it appeared to load but in the end I ended up with the script file being displayed in an open explorer window. None of those 4 files are on my notebook. What next?

  38. I’m using Windows 7 and I am not able to find DRM at all. I’ve looked every which way I could…no amount of copying and pasting is able to yield any results.
    I’m assuming there is no DRM file for windows 7?
    I’m running Media Player 11 and when I go the site to update, I’m unable to click it because I’m already up to date.
    Please help.

  39. I’m sorry. I’m actually using Media Player 12, not 11.
    WHen I try to do the security upgrade from Overdrive, I get a plain “the parameter is incorrect” error.
    When I try to download an audiobook I get the 80070057 error.

  40. Third times the charm. I just received an email from Overdrive’s tech support. Here’s the answer they gave.
    For Windows Vista/Windows 7:

    ** Please note: We apologize, but this is a very involved process.
    Please make sure you take the time to follow each step carefully. **

    1. Uninstall OverDrive Media Console
    – Navigate to your “Programs and Features”
    – Remove all instances of OverDrive Media Console

    2. View hidden files:
    – Open the “Folder Options” control panel.
    – Click the “View” tab.
    – Under ‘Hidden files and folders’ heading, make the following changes:

    * Select ‘Show Hidden Files and Folders’
    * Un-check ‘Hide Protected Operating System Files’

    – Click the button ‘Apply to All Folders’. This will ensure the changes
    affect all folders on the system.

    3. Open “Computer”. In the address bar at the top, type the following:
    C:\Program Files\ and press enter.
    Delete the “OverDrive Media Console” folder.
    C:\Users\(username)\Application Data\OverDrive and press enter
    Delete the “Media Console” folder.
    C:\Users\(username)\Documents\ and press enter
    Delete the “My Media” folder.

    4. Click the Start button. In the ‘Start Search’ box, paste the following:
    C:\ProgramData\Microsoft\Windows\DRM

    – Press ‘Enter’.
    – Delete ONLY the following 4 files:

    blackbox.bin
    drmstore.hds
    v3ks.bla
    v3ks.sec

    5. Install OMC again.
    (You can download the installer from
    http://www.overdrive.com/files/ODMediaConsoleSetup.msi)

    6. Run the Windows Media Player Security Upgrade
    – From within the OverDrive Media Console, click Tools > Windows Media
    Player Security Upgrade

    7. Attempt to download an OverDrive Audiobook.
    ———————————————————-
    My problem was that when I copied and pasted the
    C:\ProgramData\Microsoft\Windows\DRM in the search box I didn’t hit ENTER afterwards. When I did it opened the folder up and I was able to delete the appropriate folders. Uninstalling and reinstalling was a pain…but I’m now enjoying my audiobooks so it was worth it. By the way, when I updated the security on overdrive I actually had to type in the address to get it to work. Just a tip.

  41. You need to:
    1. Right click on the file in my blog and select save as, then save it to c:\
    2. Open my computer, then goto drive C: and you should see that file sitting there
    3. double click on the file and it should run on your computer.

  42. The script still did not work for me, but I finally got it to work by fully removing Windows Media and Overdrive. Deleting the DRM folder and reinstalling Media 11, updating the security and the reinstalling Overdrive. Whew! Thanks for the great support and keeping this info out there.

  43. I did the Vista thing and it totally worked! The one thing that I kept not doing was hitting ‘enter’ after I searched in the start bar. I kept coming up with no search results which I think is what you are supposed to get! Thank you so much!

  44. thank you. This sholved the issue I had been having.
    (pretty easy fix once you look at it .. but you made it look evene easier)
    thank you again sir.

  45. Neither the batch file nor manually removing DRM and redo-ing DRM worked, not even with reinstalling OverDrive…

    My setup: Mac OSX running Windows XP under VMWARE (since mac doesn’t support WMA encrypt)

    BUT I got it working!

    1. Closed all apps (overdrive / media player)
    2. Deleted DRM folder
    3. Uninstalled both Overdrive and Windows Media Player 11
    4. Reinstalled WMP11: http://www.microsoft.com/Windows/windowsmedia/player/11/default.aspx
    5. Visited DRM updater: http://drmlicense.one.microsoft.com/Indivsite
    6. Reinstalled ODMC: http://www.overdrive.com/files/ODMediaConsoleSetup.msi
    7. Re-downloaded the audiobook from library.

    Yay! Finally.

  46. So I’ve searched my xp and shown all hidden files and have no DRM folder anywhere. So I searched for these 4 files (blackbox.bin) (drmstore.hds) (v3ks.bla v3ks.sec) and got nothing. I’ve deleted and reinstalled ODM but still nothing changes. Any Help… Please.

  47. Thank you so much for sharing this troubleshooting tip Mark! Very helpful. Bless you!

  48. Thank you SO much. I just spent the better part of an hour trying to figure this crap out, and you solved it for me. thank you!!!

  49. I’m having the same difficulty as Wasald. I have XP I can’t find the folder or any of these files even after showing the hidden and unchecking the box that will allow me to delete them. And I still can’t get it to work. Help help!

  50. OMG! Thank you soooo much! I seriously just did a little jig in my office and all of my co-workers gave me odd looks. I have been trying to use Overdrive WMA files for months now. I can use them at home no problem, but they wouldn’t work here at work. I went through the Overdrive Help i don’t know how many times, but it never even covered this problem. Well I just downloaded my first Overdrive WMA and I am thrilled. The things we can find on Google are amazing! Thank God for the smart people on the planet!!!

  51. […] Error 0x80070057: Parameter is incorrect May help not sure Fixing: error 0×80070057: The parameter is incorrect for OverDrive media console Reply With Quote […]

  52. thanks..that fix worked!!

  53. this error due unavailable memory… delete some files and try again

  54. God bless you brother, thanks I really needed this =)

    John 3:16-18
    For God so loved the world that He gave His only begotten Son, that whoever believes in Him should not perish but have everlasting life. For God did not send His Son into the world to condemn the world, but that the world through Him might be saved.
    He who believes in Him is not condemned; but he who does not believe is condemned already, because he has not believed in the name of the only begotten Son of God.

  55. thanks…I have my audio books back now!

  56. Thanks for this help (the V. Grayson post of Jan. 21st). By the way, I could not find the DRM folder initially, even though I unchecked the box to be able to view system files and used the Search functions. Maybe I’m crazy, but I don’t think it was viewable until I had uninstalled Overdrive and/or deleted the My Media folder. Then it was under C:\Documents and Settings\All Users. Also, once I uninstalled, I never did find the Overdrive folder to delete; maybe my uninstall deleted it automatically. Finally, I found and deleted 3 of the listed files, but did not see the blackbox.bin file. Still, it worked. Thanks!

  57. This thread was really helpful, but nothing listed worked exactly for me. It took more than an hour of uninstalling and reinstalling. I never did find blackbox.bin and deleting the other 3 files, along with various other uninstalls didn’t work. I ended up uninstalling Windows Media Player 11 which reverted my computer to Windows Media Player 9.

    From there, I could update the DRM and reinstall the Overdrive.

    I don’t know what will happen when I eventually update to Windows Media Player 11 again.

    I don’t understand why “someone” is making this so difficult, but I really appreciate all the people who have posted here.

  58. Thank you thank you thank you! The original instructions worked like a charm for me. And it was especially nice to find this blog post instead of waiting for OverDrive customer service to get back to me. I have Windows XP and Media Player 11.

  59. This information was very helpful after my 2 hours of pointless troubleshooting. It worked! Thank you for posting.

  60. i have window vista and i tried to follow and i tried to follow these steps:
    Here is a Vista fix from OverDrive.com and it worked.
    *** Please make sure to follow each step carefully. ***

    1. Open the ‘Control Panel’.
    2. Open ‘Folder Options’ and select the ‘View’ tab.
    3. Select ‘Show hidden files and folders’.
    4. Uncheck ‘Hide protected operating system files’.
    5. In the warning message you receive, click ‘Yes’.
    6. Click ‘OK’.
    7. Close the Control Panel

    8. Click the Start button. In the ‘Start Search’ box, paste the following:
    C:\ProgramData\Microsoft\Windows\DRM

    9. Press ‘Enter’.

    10. Delete ONLY the following 4 files:
    blackbox.bin
    drmstore.hds
    v3ks.bla
    v3ks.sec

    11. Close this window and open OverDrive Media Console.

    12. Go to ‘Tools’ > ‘Windows Media Player Security Upgrade’.
    If it will not run from the OverDrive Media Console, the security
    upgrade may also be run by going to (in Internet Explorer only) the
    following site: http://drmlicense.one.microsoft.com/Indivsite

    13. Download an OverDrive Audiobook.

    * I DID UP TO THE POINT OF SEARCHING FOR THE DRM
    but when i opened the DRM folder there are no files in the folder: it says “this folder is empty” what else can i do? please help.

  61. for window vista

    * I DID UP TO THE POINT OF SEARCHING FOR THE DRM
    but when i opened the DRM folder there are no files in the folder: it says “this folder is empty” what else can i do? please help.

  62. I just spent several hours/days try to get this thing to work on Windows 7 (2 different computers, too) and had tons of problems trying to get past the clearing of the cache to do the OverDrive Security Update…FINALLY…. I followed – Farhiyo Oct 5th, 2010 at 9:38 pm post for Vista and IT WORKED!!!!

    Thank you SO MUCH Bloggers for taking the time out to help a fellow person in NEED!! =) I will be listening happily now!

  63. y i cant delete drmstore.hds in drm any one know y, even i close the windos media player

  64. I have Media Console running on my Windows Mobile phone. Has anyone solved this problem for Windows Mobile?

  65. I used the batch file, but IE8 renamed it to .htm, so I had to re-rename it back to .bat to get it to run. After that, all went well.

  66. Thank you! Out of all of the websites that I read, this was the only website with the fix that worked! Thank you for your post!

  67. Thank You for the link – it made all the difference!

  68. Is the fix dated 12/5/2008 still OK to use on windows XP with windows media 11? I’ve been looking for a fix for this problem and your’s looks really good, I just want to make sure that there isn’t a newer fix that you might have. Thank you Ed

  69. Mark V. – thanks for your extensive efforts in the interest of others. John S – thanks for advising to rename Mark’s link ‘FixDRM.htm’ to ‘FixDRM.bat’ to enable it to run, and everyone else for your collective efforts and suggestions. However, in my case running Win 7 64, the batch file returned ‘Could not find c:\users\all users\application data\microsoft\windows\drm\blackbox.bin drmstore.hds v3ks.bla v3ks.sec. Please re-run the windows media player security upgrade from the overdrive media console under the ‘tools’ menu. Once you have completed that step, attemp to download an overdrive autio book. Press any key to continue’. I located two versions of the DRM files: c:\users\all users\ and another at c:\users\all users\microsoft and deleted the aformentioned four files in both areas. Attempting to run the Windows Media Player Security Upgrade from the OverDrive Media Console returned an error, but it could be run from http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp, which then enabled download of audiobooks. Thank you.

  70. I’ve tried everything here, it still doesn’t work… any suggestions?

  71. Should have mentioned I’m running windows XP

  72. Did you try uninstalling and re-installing over-drive?

  73. Thanks! Worked perfectly!

  74. Thank you. I had been working on this problem on and off for months. I just needed to read more and your fix worked completely. Thank you again

  75. Okay, this is not working for me at all! I found the DRM file I deleted it, and tried doing to do the security update but it had the same error. Then I tried to download my audiobook but that didnt work either. So I uninstalled OverDrive and installed it again and tried to do the security update and install my audiobook but its still not working!!!!!!! WHAT AM I SUPPOSED TO DO?!?!? Btw, i use windows XP.

  76. This fixed my problem. Thank you for the information. The file was hidden, so I appreciate the attention to detail in the instructions.

  77. You are awesome.